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Agency.Com Work Values
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Daily Duties at Agency.Com:
Performed 80% phone, 20% desktop technical support. Call volume was up to 35+ tickets/day. Added and removed users to group policies in a Windows XP;2000, 300 end user environment. Provided Microsoft Office support. Used SMS Remote Control to remotely control desktops. Installed/ uninstalled software, troubleshot printer, network connectivity and peripheral connections. Performed driver, windows, antivirus updates. Supported 500+ users in a Windows XP; 2000 environment. Added and removed users to group policies. Provided Microsoft Word and PowerPoint support. Used SMS Remote Control to remotely control desktops. Supported USP token authorization and VPN access. Installed/ uninstalled software, troubleshot printer, network connectivity, peripheral connections. Performed driver, windows, antivirus updates.
What they like about Agency.Com:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Microsoft Word, Microsoft Excel, Lotus Notes, Dispatcher, Customer Service, Sales Associate, Account management, Legal Support, Microsoft Powerpoint, Bachelor of Arts - Political Science, Type 40 words per minute, Microsoft Outlook, PeopleSoft data entry, Legal Proofreading
Skills
Sales Support, Software Implementation, Leadership , Legal Proofreading, PeopleSoft; IRIS database entry, Microsoft Outlook, Type 50 words per minute, Microsoft Powerpoint, Microsoft Word, Microsoft Excel, Lotus Notes, Account Managment, Customer Service phone support, Windows 2000;XP;Vista;7; Mac OS X , Staff training and development, Project Management, Customer Service phone support, Clerical Administrative support
Information about Agency.Com
Company Rank: 4.0 out of 5
Average length of employment : 5 years
Average salary of employees: $35,000
These are some of the questions we asked our climbers about their experiences with Agency.Com:
05| | ||
Were your performance expectations clearly communicated? | 4.0 |
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Were you recognized for meeting or exceeding expectations? | 4.0 |
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Did you feel like your personal contribution was important? | 4.0 |
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Was your career path clearly outlined and discussed? | 4.0 |
03| | ||
I would recommend this as a place of employment. | 3.0 | |
I believe in the purpose of this organization. | 3.0 | |
I would work for this organization again. | 3.0 | |
I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Agency.Com had these interests:
Books | |
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Seeds of the Soul |
Personal Growth |
Websites | |
Yahoo Finance http://finance.yahoo.com/q?s=DEACX&d=t |
Financial News |
CNN http://www.cnn.com/video/data/2.0/video/us/2010/08/24/natpkg.fl.cage.free.egg.farmer.cnn.html |
CNN News |
