At&T Work Values

Daily Duties at At&T:

SIX SIGMA BLACK BELT (01/07-03/09)  Certified Six Sigma Black Belt in Statistical Process Improvement  Project Lead of 22-State Process Improvement Projects for Operations organization  Successful completion of 3 Six Sigma DMAIC Projects that created cost savings of over $500K annually. AREA MANAGER – DSL FIELD OPERATIONS (”01-“06)  Direct DSL operations at 17 sites representing $3 million in annual revenue and 500K customers for AT&T  Responsible for 14 managers and 200+ staff; oversee safety, customer satisfaction, reporting accuracy, grievance resolution, productivity and training  Trained 50 staff throughout career with AT&T; Train the Trainer topics included Field Reporting / Inventory Management AREA MANAGER – ADVANCED SOLUTIONS INC. STAFF (”00-”01)  Selected to guide and manage $250 million budget for 4 disparate organizations of AT&T.  Initiated successful employee recognition programs to retain qualified staff. SENIOR ENGINEER (”98-”00)  Served at AT&T Construction & Engineering Headquarters on FCC 271 compliance team.  Implemented automated tracking database throughout Southern CA to ensure accurate reporting.  Testing, model building, and analysis of Telcordia’s Technology Management Module (TMM) product.  Project Manager in creation of programs to clean up application within company system, which reduced the quantity of held orders due to erroneous data. OUTSIDE PLANT ENGINEER (”96-”98)  Responsible for 3 cities in Bay Area; secured optimal capacity for neighborhood networks.  Designing outside plant facilities, including building entrance facilities and outside plant infrastructure  Analyzing business and residential problems. Resolving them in expedient and cost effective manner.  Communicating effectively to meet critical due dates and commitments.  Constant use of intensive oral and written communication skills.

What they like about At&T:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Six Sigma, Analytical, Project Management, Operations, Leader, Budgeting

Skills

P&L responsibilities, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Analytical, Cost Savings

These are some of the questions we asked our climbers about their experiences with At&T: