Citi Group Citicards Work Values

Daily Duties at Citi Group Citicards:

• Managed 15-20 associates • Provided office supervision, training and personnel management • Conferred with management • Conducted performances review and one-on-one feedback on associates • Monitored, evaluated and recorded training activities for effectiveness. • Analyzed the customer’s problem; educate the customer pertaining to the consequence of collection events. • Negotiated and resolved delinquency accounts • Adhered to company policies and procedures/Trained new Hire Collectors • Received inbound collection calls

What they like about Citi Group Citicards:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

•Administering Disciplinary Actions, HRIS, Annual or Open Enrollmen period, COBRA, FMLA, Benefit Manager, Benefit Analyst, Peoplesoft, Human Resource/Benefit Administration, Tansmit data to vendors, Complied payroll extracts, Confer with management, Complied COBRA/Open enroment kits, Compensation Specialist

Skills

Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , •Maintain Labor Relations , •Administering Disciplinary Actions, Evaulate Performances Evaluations , •Empower staff performances, •Liaison between benefit vendors

These are some of the questions we asked our climbers about their experiences with Citi Group Citicards: