Verizon Business Work Values

Daily Duties at Verizon Business:

• Provided network performance analysis reporting and follow-up recommendations relating to key areas of network performance improvement, focusing on ensuring the network meets both business and technical objectives and is engineered to exceed quality and reliability standards • Use of network management, monitoring and trouble isolation tools and interpreting the results in order to successfully identify, understand and resolve network problems and improve network performance. • Posted monthly analysis of the Customer network for performance, utilization, and error conditions, misconfigurations, resulting in a Performance Report for presentation to the Customer • Coordination and/or escalations of network issues to the appropriate engineering /operations teams • Notified Customer and Verizon Business resources to performance anomalies • Assisting the Customer and Customer’s Verizon Business Account Team in isolating and resolving network performance issues, as required • Assisted Verizon Business Operations on issues that arise on a per incident basis • Coordination of change management and routine maintenance actions • Assisted the Verizon Business Design Engineers with architecture and capacity planning • Identify, coordinate and document preventive, proactive and corrective maintenance requirements. • Configured and maintained HP’s NetView monitoring tool. • Developed test cases for the User Acceptance test prior to production implementation. • Implemented the SMARTS WAN error reporting platform. • Developed project plans, migration plans, upgrade plans, remediation plans, code re-write specs, and QA testing plans as it relates to Year 2000 non-compliancy. • Administration of user logins and passwords for all Sun workstations. • Implemented IP addressing and management circuits to connect customers into the MCI network. Some DNS administration involved. • Implemented Cisco routers across customer networks insuring both snmp and tacacs were implemented correctly • Implemented security across customer routers ensuring the MCI network was firewalled. • Coordination of change management and routine maintenance actions. • Identify, coordinate and document preventive, proactive and corrective maintenance requirements. • Responsible for daily operations of frame relay / atm connected network. • Responsible for router configuration and troubleshooting and implementation of customer network. • Implemented both snmp and security on customer network. • Surveillance, fault management and event notification of the network infrastructure. • Coordination of change management and routine maintenance actions

What they like about Verizon Business:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Unix, LAN/WAN, Cisco Network Troubleshooting, OSPF/BGP/EIGRP, QOS, Network Management, Windows

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Verizon Business: