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Harcourt Assessment, Inc. Work Values
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Daily Duties at Harcourt Assessment, Inc.:
Led engineering, operations, project management and database service groups for this $250M unit of Reed Elsevier’s group of publishing companies. Administered $6M operating budget through a team of 22. Heavily influenced $25M/yr capital budget. Oversaw onshore and offshore contingency personnel. Devised and implemented data center standards, cost reduction strategies, and platform improvement projects. Managed project portfolio and negotiated contracts with key partners including LexisNexis, IBM, Sun, HP and Oracle.
What they like about Harcourt Assessment, Inc.:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Customer Service Management, Organizational Development, Forecasting Business Needs, Business Process Optimization, Financial Management, Business Development, Talent Acquisition, Strategic Partnerships
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Business Driven Development , Strategic Partnerships, Compliance, Outsourcing, Talent Acquisition, Governance , Enterprise Planning, Competitive Intelligence, Business Analytics, Data Warehousing, Disaster Recovery, Portfolio Management, Telecommunications, CRM, E-Commerce, IT Security
Information about Harcourt Assessment, Inc.
Company Rank: 4.0 out of 5
Average length of employment : 3 years
Average salary of employees: $150,000
These are some of the questions we asked our climbers about their experiences with Harcourt Assessment, Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Harcourt Assessment, Inc. had these interests:
| Books | |
|---|---|
The Managerial Moment of Truth |
A great read for anyone interested in building trust and healthy organizations. Easy to read and "to the point". |
| Delivering Knock Your Socks Off Service |
I've leveraged these tools for years to establish customer loyalty, retention and develop customer service skills in my teams. |
| Blogs | |
| Robert's Success Strategies http://robertemmettsmith.wordpress.com |
My personal blog that describes success stories related to personal life experiences at home and at work. |
| Websites | |
| Gizmodo http://gizmodo.com/ |
An aggregation of informative, thought-provoking, up-to-the-minute news briefs. |
| Customer Service Management Reference Library http://www.customerservicemanager.com/index.htm |
A fulfilling and information packed reference site for customer service professionals. |
