At&T Mobility Work Values

Daily Duties at At&T Mobility:

Sales Manager/Territory Manager/Account Manager: Communications / Technology / Customer Service CAREER PROFILE Tenacious and seasoned professional with 10 years of business development experience contributing to the effective operation and profitability of a high-end telecommunication company through outstanding sales, management, and customer service expertise. Versatile and articulate salesperson and communicator with talent for training, motivating, and mentoring staff to meet or exceed sales quotas and goals and provide quality customer support and service. Meticulous and confident manager with proven ability to oversee all aspects of store operations including merchandising, inventory control, staff supervision and scheduling, and accounts payable and receivables. • Retail Store Operations / Management • Superb Customer Service • Merchandising / Sales Expertise • Meet / Exceed Sales Quotas • Team Building / Leadership • Versatile / Tenacious PROFESSIONAL EXPERIENCE STORE MANAGER, AT&T Mobility / Cingular Wireless • 2002-Present Manage operations of retail store including merchandising, inventory, and store opening / closing. Supervise and motivate 10 retail sales consultants and an assistant to meet or exceed store and individual sales quotas including new activations, upgrades, renewals, features, and accessories. Interview and hire new staff and interface with all AT&T sales and point-of-sales systems. • Ensured smooth and effective store operations for company by prioritizing operational compliance, achieving 90+% audit scores every year. • Maximized revenues and profits for company by meeting or exceeding all monthly sales quotas every year, receiving President’s Club award in 2002 and 2003. • Recognized for outstanding performance by being chosen to participate in special project to implement new company-wide compensation system. Reported directly to Vice President of Sales. KIOSK MANAGER, AT&T Wireless Store at Macy’s Department Store • 1999-2002 Oversaw operations for store including inventory control, daily reports and other paperwork, and merchandising. Supervised staff of 4 communication specialists, motivating them to achieve store and individual sales quotas. CONSUMER ACCOUNT REPRESENTATIVE, AT&T Wireless Store at Macy’s Department Store • 1998-1999 Provided sales and customer support for people needing wireless products and services. Assisted store manager with inventory and acted on his behalf when requested. Trained and mentored co-workers having daily sales duties and customer interactions. Achieved all sales goals.

What they like about At&T Mobility:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Sales Expertise, Versatile, Sales Management, Customer Service, Business Devolpment

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with At&T Mobility: