Wachovia Corporation/Wells Fargo Work Values

Daily Duties at Wachovia Corporation/Wells Fargo:

(4)/2005 – 11/2009 Wachovia Corporation Winston Salem, NC Technology Service Desk Manager/Supervisor  Managed a group within Technology Services that work, escalate and communicate issues to leaders and others within the company.  Responds to the complex problems pertaining to the functional operation of applications, hardware and software for all platforms supported by Wachovia IT.  Provides assistance, coordination and follow-up on client questions, problems, malfunctions and service requests of all applications, hardware and software for all platforms supported by Wachovia IT  Interprets, evaluates and resolves, inquiries pertaining to the functional operation of applications, hardware and software for all platforms supported by Wachovia IT. Analyzes all inquiries and determines appropriate technical area or vendor to resolve problems.  Responsible for making sure team has adequate staffing.  Responsible for making My Time entries for team to make sure employees times were approved and accurate.

What they like about Wachovia Corporation/Wells Fargo:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Team Leader - Customer Service, Technology Services Manager, Technology Service Desk Manager, Supervisor - Customer Service, Data Center Management, Supervisor, Bachelor, Kernersville, Customer Service Manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Wachovia Corporation/Wells Fargo: