Synovus Mortgage Corp Work Values

Daily Duties at Synovus Mortgage Corp:

AVP-Appraisal Management Dept (2009 – 2010) Responsible for establishing the department including creating, implementing and monitoring Policy and Procedures for HVCC compliance; hiring personnel/managing personnel; 4 direct reports. • Created workflow for Appraisal Management System, adopted by department. • Managed appraisal controls ensuring HVCC compliance. • Created and utilized system reports for senior management’s review. • Established Appraiser Selection and Rotation per HVCC guidelines. AVP IT Business Analyst (2003 – 2009) Member of Project Development team for selection and implementation of Empower (Front End software system); Assisted Project Manager. • Analyzed and created business processes; developed workflow. • Documented workflow solutions and presented to IT manager for implementation. LISA RAINOLDI Page 2 IT Business Analyst continued: • Created test scripts and test plans for workflow implementation. • Hands on tester for Origination and Processing workflows. • Subject matter expert for Empower. • Second level Help Desk support for Empower. • Curriculum development for Origination and Processing. • Wrote Technical training manual and trained personnel. • Develop workflows; tested new releases. AVP-Product Development Manager (2002 – 2003) Oversaw product offerings to ensure competitiveness. • Researched product needs via communication with field. • Provided support relating to product questions. • Established and maintained Investor relationships. • Updated Product Manual for Retail and Correspondent Lending. • Managed product roll out process for 150 products. • Selected member of Product Steering Committee – determined product offerings. • Ensured product compliance with company standards. ACP- Production Administration Manager (2000 – 2002) Supervised System Support Analysts and Training Department; Supported Regional Managers, Alt Lending, Correspondent Lending, and Cross Sell Initiatives; Business Analyst Team Leader for implementation of new Front End System; 6 direct reports. • Kept Pipeline Management System current to ensure proper allociation by secondary marketing. • Organized annual Production Conferences to reward achievements by top loan producers. • Management of Pass Through log from Branches for third party charges. • Maintained Branch Manager Manual, Policy and Procedures Manual. • Built Branch Budget and annual Profitability Plan. • Created job descriptions for Department.

What they like about Synovus Mortgage Corp:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Business Analyst, Process Analyst, Workflow Management, Processing, Underwriting, Project Management, Empower Loan Origination System, Trainer, Curriculum Development, Bachelor, Birmingham

Skills

Business Analyst, Project Management, Processor, Underwriter, Curriculum Development, Process Management, Certified Trainer, Technical Support, Technical Support, Excellent Oral and Written Communication, Proficient in Softwear Support, Learns Quickly, Proficient in Word, Excel, PowerPoint, Works Independently, Works efficiently as part of a team, Leadership

These are some of the questions we asked our climbers about their experiences with Synovus Mortgage Corp: