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The Apple Store Work Values
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Daily Duties at The Apple Store:
Provided unparalleled customer service, technical support and repair to new and current Mac users. Managed customer expectations, supported fellow MGs and Mac Specialists. Position involved maximum concern, care and problem solving for customers facing a variety of potential catastrophic issues (possible data loss with no backup, down video/audio editing system with major client deadline looming, finding ways to resolve conflict with customers who were extremely upset about potential revenue loss or inability to work). Assisted with software and hardware troubleshooting at Genius Bar and in Genius Repair Room. Repaired laptops and desktop units. Suggested solutions to improve overall Macintosh system performance for customers (i.e. implementing regular maintenance, education on regular data backups, uncovering operator error when system is working perfectly yet issue persists with customer). Position required hand holding, reassuring customers solutions to issues could be found, turning around repairs to exceed customer expectations.
What they like about The Apple Store:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Software Implementation, Leadership , Training, Finding the story within a situaton that could help companies get media coverage., Repairing, troubleshooting and consulting on Mac based platform (to include video editing training, etc.), Video editing, Music journalist
Information about The Apple Store
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with The Apple Store:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at The Apple Store had these interests:
| Books | |
|---|---|
Come As You Are: The Story of Nirvana |
The rise and ultimate fall of Nirvana, told from the perspective of a man who sat with Krt Cobain for hours and hours, being told his life story. Michael Azerrad was an interview subject of mine and he's a fascinating guy. Brilliant, an uncertain charm |
| Our Band Could Be Your Life |
Michael Azerrad chronicles the often ignored "D-I-Y" post-punk movement in the history of rock and roll. A brilliant writer who should be a household name. Great book. Great guy. |
| Love and Death: The Murder of Kurt Cobain |
Nowhere else is the solid, factual evidence that Kurt Cobain was murdered presented in a less sensational way. This book just looks at the facts, no yellow journalism. it isn't a conspiracy theory, it's factual evidence presented to show that Cobain's d |
| Buddy |
A biography by Ellis Amburn. GREAT bio, looks at every aspect of Buddy Holly's life. much maligned for its honesty by Holly purists, its a great life lived in a short amount of time, told with such accuracy and clarity you'll think you lived it. A warn |
| Buddy |
A biography by Ellis Amburn. GREAT bio, looks at every aspect of Buddy Holly's life. much maligned for its honesty by Holly purists, its a great life lived in a short amount of time, told with such accuracy and clarity you'll think you lived it. A warn |
| Shout! |
Phillip Norman's Beatles bio. Well researched, a little one-sided but still captures a feeling for what the forging of the band was like during their tenure in Hamburg. Vividly told, it's a gripping read on The Beatles rise and fall. |
| Magazines | |
| Mental Floss |
Where knowledge junkies get their fix. |
| Websites | |
| Google News http://news.google.com/nwshp?hl=en&tab=wn&q= |
It's my homepage on all my browsers, it's just a great news and information site. Google, in my opinion, is the best search engine out there and I like that I can customize the news for my neighborhood/community right on my homepage. |
| All Music Guide http://www.allmusic.com/ |
It's the best music reference site on the web. i love this site, it is invaluable when it comes to information on artists, producers, etc., etc. If you need to know the history of a musician or band, this is the most trusted source for that type of info |
| chuckharrell.com http://web.me.com/chuckubus/chuckharrell.com/Welcome.html |
This is my little space on the web. See my demo reel, read some interviews I've done, check out my resume. Coolest web site ever. |
