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Sitel Work Values
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Daily Duties at Sitel:
I supervise a group of 6 managers/100+ agents in a call center for a financial services client. I handle the day to day operations for this group including: payroll, coaching of metrics (handle time, first call resolution, schedule adherence, service levels, and quality), while also maintaining responsibility for daily financial goals.
What they like about Sitel:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Information about Sitel
Company Rank: Not Available
Average length of employment : 23 years
Average salary of employees: $53,000
These are some of the questions we asked our climbers about their experiences with Sitel:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
