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The Bank Of New York Mellon Work Values
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Daily Duties at The Bank Of New York Mellon:
Successfully lead a team of 8 IT staff in NY metro area that provided second level desktop support for 5000 users migrating from Lotus Notes 6.5 and Outlook to Lotus Notes 8.02. Played a key role in putting together a cohesive team of experienced 8 IT professionals resulting in exceptional end user support which translated to less call backs and escalations. Reduced helpdesk tickets by properly assigning correct technician/user support ratio on days of migration. Increased support effectiveness by scheduling one on one support for all executives and administrative assistants. Effectively incremented support productivity by assisting technicians the field when needed reducing excess work load. Raised technician skill levels by providing training and tools need to achieve objectives Successfully met and exceeded project needs by properly adjusting time line and work schedules. Improved overall customer satisfaction by tactfully and effectively resolving escalated issues. Exceeded support guideline by keeping any open Lotus Notes 8 Remedy tickets low
What they like about The Bank Of New York Mellon:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Information about The Bank Of New York Mellon
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $90,000
These are some of the questions we asked our climbers about their experiences with The Bank Of New York Mellon:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
