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The Bank Of New York Mellon Work Values
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Daily Duties at The Bank Of New York Mellon:
Successfully lead a team of 8 IT staff in NY metro area that provided second level desktop support for 5000 users migrating from Lotus Notes 6.5 and Outlook to Lotus Notes 8.02. Played a key role in putting together a cohesive team of experienced 8 IT professionals resulting in exceptional end user support which translated to less call backs and escalations. Reduced helpdesk tickets by properly assigning correct technician/user support ratio on days of migration. Increased support effectiveness by scheduling one on one support for all executives and administrative assistants. Effectively incremented support productivity by assisting technicians the field when needed reducing excess work load. Raised technician skill levels by providing training and tools need to achieve objectives Successfully met and exceeded project needs by properly adjusting time line and work schedules. Improved overall customer satisfaction by tactfully and effectively resolving escalated issues. Exceeded support guideline by keeping any open Lotus Notes 8 Remedy tickets low
What they like about The Bank Of New York Mellon:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Information about The Bank Of New York Mellon
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $90,000
These are some of the questions we asked our climbers about their experiences with The Bank Of New York Mellon:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
