Hic Capital/Stream International Work Values

Daily Duties at Hic Capital/Stream International:

Reported directly to Senior Manager. Led 500-person inbound B2B technical support call center managing sales and customer service. • Implemented metrics-driven ticket management system and customer consulting process, increasing customer satisfaction scores from 75% to 87%. • Designed and delivered product demos. • Created equipment diagnostics for product returns

What they like about Hic Capital/Stream International:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Six Sigma Lean, Multi Client Experience, Relationship Building, Project Management, P&L Responsibility, Service Delivery Management, Quality Control, Customer Service, Team Building, Voice of Customer Data Collection Planning, Hospital Experience, Organization Skills

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Six Sigma, Program Management, Project Management

These are some of the questions we asked our climbers about their experiences with Hic Capital/Stream International: