American Family Insurance Work Values

Daily Duties at American Family Insurance:

I was responsible second level oversight of temporary branch claim offices for companywide declared catastrophe events. Duties included direction and coordination of assigned management staff and vendor management teams to deliver equitable claims service to our customers in their time of need through independent appraisal solutions, while achieving company objectives. This role had extensive agency, media and interdepartmental contact as well as acting as liaison for state specific Department of Insurance representatives when required. Also I was responsible for the achievement of branch and unit goals through the oversight of 14 auto physical damage specialists and two support personnel in the states of Kansas, Illinois and Wisconsin. Duties in included training, Human Resource and salary administration, quality file reviews, direction and guidance in a consultative role, direct repair and salvage vendor administration. Served on ICAR committee.

What they like about American Family Insurance:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Commercial Property, Auto Physical Damage, CPCU - Charter Property and Casualty Underwriter, AIC - Associate in Claims, SCLA-Gold - Senior Claims Law Associate, AIM - Associate in Management, Regional Senior Management, Trend Analysis

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Technical policy training, negotiation, Agency liaison

These are some of the questions we asked our climbers about their experiences with American Family Insurance: