Humana Inc Work Values

Daily Duties at Humana Inc:

Vision Plan Build (CompBenefits), Humana, Roswell, GA 09.2009 – Present Build Vision Custom Plans Work in DOS based systems Use excel worksheets and words documents consistently Group Billing Specialist (Medicare), Humana, Louisville, KY 2.2009 – 9-2009 Act as liaison between Humana and Group Insurance carriers, communicating regularly with individual customers and group leaders building a relationship of trust, making my job easier. Answer questions and resolve disputes as the point of contact for over 25 groups Often use PBS system Work recon on accounts each month, fixing any problems and discrepancies that they have. Work with the group to come up with ways to fix the problems in a timely method. Customer Service Specialist, Humana, Louisville, KY 10.2008 – 2.2009 Took inbound customer calls in a fast paced environment Resolved customer complaints Researched insurance information using an electronic system

What they like about Humana Inc:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

leader, creative, MS Office (skills), Projects, Training, Direct Sales

Skills

Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Software Implementation, Requirements Analysis & Specification

These are some of the questions we asked our climbers about their experiences with Humana Inc: