Eds Work Values

Daily Duties at Eds:

Began tenure as a network technician; advanced rapidly through manager, senior manager and consulting roles. Supervised 8 managers and 160 technicians and professionals that provided network support for the EDS network supporting General Motors. Exercised full P&L responsibility for an $18 million annual operating budget.  Developed operational processes and performance standards; elevated customer satisfaction rating to 98 percent.  Selected for telecom consolidation assignment in Venezuela; merged 15 Petroleos de Venezuela data centers.

What they like about Eds:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Remedy, Use Case, Change, Incident, Problem, Release, Configuration, SDLC, Process, Project, PMP, ITIL, ISO 20000, PMO, ITSM, SLA, SLM, SCAM

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Change Management, Incident Management, Problem Management, Configuration Management, Asset Management, Release Management, Service Level Management, Process Flowcharting and Documentation, SDLC, Remedy Implementation, RUP Methodology, Project Management, Team Building, Organizational Change

These are some of the questions we asked our climbers about their experiences with Eds: