Ibm Global Services Work Values

Daily Duties at Ibm Global Services:

IBM Service Planner / Team Lead (2000 to 2005) Led 3-member service planning team responsible for banking product service contract with Wincor-Nixdorf that generated as much as $10 million in annual revenue. * Implemented service delivery for a fast-paced 6-month roll out of 1,700 Wincor-Nixdorf ATMs for eTrade in Target stores — delivered project on schedule and exceeded all customer (eTrade) expectations. * Planned and implemented service readiness for 2,500 US Post Office automated kiosks — service contract exceeded estimated gross profit projections 5 years in a row. * Developed formulas based on large printer’s transaction history and failure rates to enable service costing based on transactions rates. This resulted in competitive maintenance prices for customers with lower ATM usage, such as the United States Postal Office and eTrade.

What they like about Ibm Global Services:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Serviceability, Services, Business development, Cost reduction, Service Profit, Search Engine Optimization, Maintenance & Service Profit, Search Engine Optimization SEO, Service Cost Estimating, Support Structure, Problem identification and resolution, Marketing and Field Service Education, Customer Education, Contracts, Statement of Work

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Cost Reduction , Business Development, Field Service Establishment & Delivery, Product Performance Analysis, Design Problem Identification & Resolution, Marketing & Customer Education, Serviceability Reviews, Product installation & Rollout, Strategic Outsourcing, Search Engine Optimization, SEO, Product Safety, Competitive Pricing Solutions

These are some of the questions we asked our climbers about their experiences with Ibm Global Services: