Zenith Acquisition Corp Work Values

Daily Duties at Zenith Acquisition Corp:

Drove all aspects of operational policies and objectives, ensuring attainment of short-/long-term financial goals. Further developed relationships and networks across the organization, working to respond to corporate initiatives and priorities leading to consistent double digit growth over a 10 year period in the Mortgage, Check, Medical, Commercial, Retail, Credit Card, Consumer Loan, Automotive, Telecom and Utility collection verticals. Key Accomplishments: * Elevated production levels, doubling gross revenues every year for a 10 year period, managing new organizational restructuring change by forming influential coalitions and measuring success weekly. * Created customized, cost-conscious debt recovery solutions for key clientele, aligning strategies with unique corporate philosophies. Was the active liaison across all company departments. * Built best in class processes where credit management and reporting, efficiency and client experience are keenly managed. Further focused on operations resiliency with execution and efficiency. * Designed executive and management reporting systems and tailored financial and operating reporting system to meet requirement of 50+ business units. * Increased revenue by 23% over 24 month period by researching and creating data flow procedures for 50+ outsourced agencies worth $5.5 million in monthly returns, automating comprehensive processes and verifying data integrity. Credit & Collections Accomplishments: * Led and motivated groups, involving all employees at each level of goal-setting/planning processes. * Reduced collector turnover, creating a training program that focused on subject matter, employee development, goal setting, and obtaining incentives which grew collector confidence. * Interviewed, hired, and cross-trained qualified candidates as company grew exponentially, building newly-created Remittal Processing, Fraud, Outsourcing, Training, Bankruptcy, and IT Departments. * Enhanced flow and accuracy of data between departments and outsourced agencies, elevating job efficiency levels and increasing overall production and agency/collector satisfaction. * Managed ongoing and continually established new relationships with Outsourcing agencies. Provided ongoing “hands on” management and development of agencies focusing on SLA’s, contracts, fees, platform compatibility, audits, RFP processing, and overall communications leading to increased long term growth. * Slashed costs by 65%, completely automating process for document requests and error-checking. * Increased employee satisfaction, utilizing job satisfaction surveys, suggestion boxes, recognition and mentoring programs, and offering professional development with opportunities for advancement Financial and Revenue Growth Accomplishments: * Negotiated and structured financing agreements, resulting in basis point reductions, easing/more favorable covenant restrictions and simplification of borrowing process. * Reviewed, administered, and ensured forecasted growth for operating budget of $70+ million for Outsourcing, Legal, In-house Collections, Sales and Debt Purchasing, IT, Bankruptcy, Training, and Remittal Processing Departments. * Returned to profitability, following several years of unstable cash flow patterns. Studied each unit and developed fiscal plan that achieved increase in profit margins of 3.5% in 2007 and 7.5% in 2008. * Spearheaded remarkable growth of monthly gross revenues from $300,000 in 2003 to $5.7 million. * Reduced prices per unit by as much as 10% in the Information Technology Department. * Instituted consumer bankruptcies processing and monitoring, resulting in 2.75% growth in revenues. * Negotiated large contracts worth $1.25 million, including letter house and data vendor services. * Streamlined operations, creating Bankruptcy Department and subsequently reducing payroll expense by 70% through automation and keen vendor project management. Technology Accomplishments: * Turned around organization-wide resistance toward automation and streamlined procedures that significantly improved efficiency while reducing costs. * Championed installation of leading-edge systems technology resolving long-standing profit measurement problems and created infrastructure to support corporate growth. * Recognized critical need and upgraded automated systems to track long-term assets which had increased from $28M to $70M in 5 years. * Led development team that created in-house web-based collections platform based on a relational SQL database combined with automated Access functionality which increased overall corporate production by 45% in the first 120 days. * Coordinated with Outsourced agencies to ensure optimal platform communications with in-house software as well as established online auditing processes, online goal setting and reporting, and online daily payment processing. * Launched new ecommerce product that enabled customer online payment of accounts, working closely with developers and leading database maintenance; online payments now make up 15% of monthly payments.

What they like about Zenith Acquisition Corp:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Credit & Collections Management, Operations Management, Process Improvement, Revenue Growth, Agency Management, Call Center Management, Project Management, Diversity Management, Corporate Reorganization, IT Management, Budgeting / Forecasting, P/L Responsibility, Strategic Planning Direction, Contract Negotiations, Blended Dialers / IVR

Skills

Collections and Credit Management, Process Improvement, Call Center Management, Project Management, Diversity Management, Operations Management, Corporate Reorganization, IT Management, P and L Responsibility, Budgeting / Forecasting, Strategic Planning Direction, Revenue Growth, Contract Negotiations, Agency Management, BPO, Blended Dialers / IVR Expertise

These are some of the questions we asked our climbers about their experiences with Zenith Acquisition Corp: