Esri Work Values

Daily Duties at Esri:

Respond to help desk tickets as a tier I/II micro technician for 200+ users. • Build servers, workstations, and repair hardware. • Manage telecomm hardware, provides internal phone support, blackberry support. • Maintain asset inventory, track hardware and software orders, and installs upgrades. Manage campus flowdown process from new systems through end of life cycle. Coordinate disposal of obsolete equipment. • Responsible for ordering equipment and creating account for new hire. • Create monthly computer tip or how to guide on software for staff • Troubleshoot various hardware/software issues. • Create a ghost image for different model laptops/desktop. Update software, driver, BIOS. • Encrypt hard drive with Bitlocker 140-2 compliant on Windows 7 machines

What they like about Esri:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Asset, Inventory, Tier 2, Spanish, Citizenship, Help Desk, Windows XP, Windows 7, Office 2007

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Esri: