Computer Sciences Corporation Work Values

Daily Duties at Computer Sciences Corporation:

Led a team of finance and performance management analysts for the preparation of contractually-required billing and service performance reporting. • Performed client-facing role as liaison between Sempra Energy IT Contract Compliance and CSC Service Delivery teams. • Prepared and presented progress on service improvement projects, analysis of service performance data, development of service metrics processes and development of report and data requirements. - Transition Executive, Sempra Energy Account Expansion Transition Program 2001 Led a team of fourteen business process and technical function area specialists to deploy technical infrastructure for Service Desk Management, Asset Management and Remote Systems Management capabilities. • Service areas included Desktop, Server and Exchange technical support, Client Order Fulfillment, Depot Operations, Desktop Certification and Asset Management. Senior Manager, Customer Support Services 1999 - 2001 Responsible for Due Diligence, Transition and Transformation projects for Customer Support Services North America Operations. • Built and Managed a full-time traveling staff of 25 computer scientists and support specialists based throughout the United States performing on Global Service Desk transition and transformation projects. - Manager, Customer Support Services 1995 - 1999 Responsible for CSC Western Center Call Center Production Operations, New Client Introduction and Transition of Services, Account Liaison Teams and Workflow Management Teams. • Initiated and sponsored team activities for client/server problem tracking system training, customer service skills development training and response to monthly customer survey comments. • Experienced less than 5% annual staff turnover for 2 straight years.

What they like about Computer Sciences Corporation:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

program management, project management, account management, transition management, implementation management, process management

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Project Management, Program Management, IT Service Management Implementation, Customer Support Management, Implement Business Processes, Project Manager, Program Manager, MS Office: Project

These are some of the questions we asked our climbers about their experiences with Computer Sciences Corporation: