Extras Work Values

Daily Duties at Extras:

Provided wide-ranging support to 2 divisions (85+ people) supplying a complete portfolio of services to international trade shows and events, encompassing accommodations, registration, client Websites, specialty shipping and invoicing. Successfully prioritized a daily workload spanning HR, technical, sales, administrative and customer service issues. • Created, modified and maintained Websites; tested/troubleshot system issues. • Assisted in all facets of HR: interviewing, employment verification, I-99 forms, offer letters, letters of reference, benefits, workforce reduction, etc. • Verified vendor invoices, renegotiated contracts and reconciled transaction reports. • Point of contact for PayPal and VeriSign. • Produced documentation, PowerPoint presentations, reports, RFPs and demo sites. • Managed client base while supporting account executives in new business activities. Key Accomplishments: • Took over job from staff member who had been disliked by the staff and caused loss of business.  Rapidly established rapport and gained credibility among clients and employees.  Renewed confidence in account executives, leading to new sales and restored relations with 5 lost clients. • Created Websites accepted by clients with few modifications in very short timeframes and without any specs. • Developed Website tracking report utilized by entire company to view at a glance all event dates, assigned account executive, charges and payments. • Took initiative to create dual database that centralized vendor and customer data. • Applied strong labor mediation skills to clarify requirements for a registration system among developers speaking English, British English and India English. Cut costs and facilitated development time by holding weekly updates via Go to Meeting, ensuring resources in India, China, UK and US were on the same page. • Performed cost analysis on health benefits/401K plans and presented findings to management, resulting in change to a more comprehensive program. • Researched competitors, identified current trends and forecasted sales 6 months out. • Skillfully resolved issues with non-computer-literate users from diverse cultures. • Thoroughly analyzed all invoices, identifying and resolving many discrepancies:  Recouped $10K in monies overcharged by vendors.  Audited credit card statements using PayPal custom reports feature, rectified misapplied payments and correctly credited clients, leading to more business.  Renegotiated vendor contract to reduce costs by $2 per head, saving $250K over a 6-month period.

What they like about Extras:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Loyal, Committed, Detail oriented, Multi-task, Hardworking, Enthusiastic, Innovative, Dedicated, Travel Guide, Human Resources, Destination Management, Travel Counselor, Recruiter, Staffing, Budget Analysis, Las Vegas, Las Vegas NV

Skills

P&L responsibilities, Sales Support, Software Implementation, Conflict Resolution, Vendor Management , Organizational

These are some of the questions we asked our climbers about their experiences with Extras: