Pacific Data Group Work Values

Daily Duties at Pacific Data Group:

Provided daily oversight managing two on site client application maintenance support projects. Independently advised IT services internal operations group. Key Achievements: ITS Project Division, 1998-1999 Developed organizational procedures and an automated workflow process for the Portland branch. Used an automated workflow tool to establish control guidelines and business processes. PacifiCorp, 1996 – 1998 Implemented an application maintenance program for PacifiCorp’s customer billing system. Cut monthly costs by $125K+ by resolving organizational problems, eliminating redundancies, stabilizing a chaotic application maintenance environment, and improving processes and organizational bandwidth to work more efficiently. Managed daily Customer Service and Billing (CSS) operations, designing a project methodology, developing the service level agreement (SLA), and coordinating with various levels of customer management. Ft. James / James River, 1995 - 1996 Managed the first outsourcing project for Pacific Data Group, including transitioning 15 employees while training new contractors in a legacy technology within 30 days. Led team to completely transition application and have it running smoothly in 90 days at a 20% reduction in cost, setting the stage for growing the Project Services organization.

What they like about Pacific Data Group:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Building effective teams, Coaching skills, Leadership, Process management, IT Project Management, IT Program Management, IT Operations, Organizational Development, IT Outsourcing, Application Maintenance and Support, Methodolgy Development

Skills

P&L responsibilities, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Process Engineering, delivered refined processes and standards, coaching, mentoring and training, strategic planning, providing innovative solutions, cross industry knowledge, Outsourcing, Offshore IT

These are some of the questions we asked our climbers about their experiences with Pacific Data Group: