Edens And Avant Work Values

Daily Duties at Edens And Avant:

Provided support to both local and remote staff on all company-supported applications for various hardware platforms. Managed call center staff with daily operations including one-on-one troubleshooting of technical issues with end-users, completing project-based services including installing hardware and software solutions, providing on-the-job training to IT department and company-wide end-user new-hires, and serving as main contact for C-levels’ personal IT calls. Performed a variety of on-site troubleshooting and diagnostic tasks including virus removal, internet security wireless network setups, PC and laptop setups and upgrades, hardware troubleshooting and upgrades, OS installs, data backup and recovery as well as assisting with server installations. Managed daily data entry on inbound IT issues often exceeding 200+/day with streamlined accuracy. Supervised and resolved IT issues for over 300 company-wide internal staff spanning 15 offices. Provided recommendations on company application and hardware purchases. Managed technicians for scheduling, product roll-outs, and service calls.

What they like about Edens And Avant:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Help Desk, helpdesk, support, network support, network , manager, management, leadership, senior, experianced, Technician, Escalation, Energetic, Team Player, teamplayer, Motivated, Self Motivated, selfmotivated, Reliable, Dependable, Trustworthy

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Exchange Server Aministration, Symantec Ghost Products, Symantec Security Products, AVG Security Products, VMWare, MAS 90 , MAS 200, QuickBooks, Track-IT, Remedy, Heat, Timberline, SonicWall, NTR Global, SAGE CRM, Remote Desktop Protocol (RDP), Server OS: Windows Server NT – Windows Server 2008, Client OS: Windows 3.1 – Windows 7 (All Versions) , Hardware: Server/PC assembly and repair

These are some of the questions we asked our climbers about their experiences with Edens And Avant: