Comcast Work Values

Daily Duties at Comcast:

• Accommodate limited range of subscriber requests, inquiries and complaints. • Handle medium volume of incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction. • Answer customer questions regarding billing, service problems, products and features. • Correct errors and discrepancies on customer billings as necessary. • Prepare work orders for maintenance requests after determining if field visits are required, and ensures appropriate follow-up procedures are met. • Perform billing and posting of customer accounts. • Resolve delinquent account balances. • Represent Comcast in professional and positive manner in all situations. • Perform other related duties as assigned.

What they like about Comcast:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Microsoft office, Outlook

Skills

Software Implementation

These are some of the questions we asked our climbers about their experiences with Comcast: