Interactive Performance Inc. Work Values

Daily Duties at Interactive Performance Inc.:

Led efforts (along with four other managers) in the start-up of a BPO center for a major telecommunications client. Managed 350 contact center agents through 4 direct reports. Developed operating structures as well as HR policies and procedures Trained and coached staff. Ensured that client goals and expectations were met and exceeded. Oversaw strict budget guidelines. Assured that company functions were in compliance with all governmental laws. Upgraded and maintained equipment.

What they like about Interactive Performance Inc.:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Leadership, Team Building, Labor relations, Vendor Management, Operational Management, Process Improvement, BPO, Collections, Telemarketing, Ecommerce, Customer Service

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Presentation Skills, Business Writing Skills, Organizational Process Design and Development , Sales Force Automation, Sales Interpretation , Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Interactive Performance Inc.: