Asurion Work Values

Daily Duties at Asurion:

 Directed and supported 6 supervisors and 160 technicians in warehouse and manufacturing environment.  Developed short and long-term plans and procedures to manage and maintain departmental and company growth.  Set production goals to ensure product quality, performance, on-time delivery, and customer satisfaction.  Responsible for P&L management.  Increased production by 250,000 units and profit by $4.2 million per year.  Managed manufacturing department with $270MM in revenues.  Implemented procedures that closed inefficient department and reduce staff by 13%.  Increased revenue per unit by 130% - Increased from $173 to $225 per unit produced.  Decreased unit production costs by 46% - Decreased from $136 to $73 per unit produced.  Increased raw unit production 48% - Increased from 44,000 to 65000 units/ month produced.  Managed Tier III call center claims fulfillment teams, maintaining accurate records of insurance claims.  Mentored new supervisors to establish organizational culture to core values with new supervisors.  Managed shutdown of closed division six weeks ahead of schedule.  Improved efficiency, quality, profitability, and production by reducing AHT from 470 to 325 seconds.  Improved quality from 90% to 94% through engaging and active management of team and resources.  Managed compliance of team scheduled adherence to a maintained average of 93%.

What they like about Asurion:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Warehousing and Logistics, Coaching and Mentoring, Project Leadership, Total Quality Management , P&L Management , Startup Operations

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Asurion: