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Ricoh Corporation/Lanier Worldwide Work Values
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Daily Duties at Ricoh Corporation/Lanier Worldwide:
• Business/Technical analyst on project to implement new Oracle 11i CRM Field Service Management system for all Ricoh US subsidiaries. • Developed and managed IT projects for Lanier’s field service division. Implemented a wireless field service dispatch delivery platform based on a RIM Blackberry. Responsible for gathering requirements, designing application, managing software development and training/rollout of application to 1000 field technicians. This resulted in field technician labor savings of $500K/year. • Responsible for all IT support functions for Lanier’s field service division. This included managing a field service dispatch application for a 200 person call center. Also managed IT support for the first and second level help desk for external customers and Lanier field engineers. Assisted the call center director in implementing best practices for call center operation. • Managed IT support for Lanier’s internal financial and customer service applications including A/R, HR/Payroll, A/P, and G/L. Responsibilities included maintaining current production applications/data, and making any required application enhancements. Worked closely with business management to define requirements and design solutions. • Managed successful implementation of a new expert system software solution to replace second level help desk support for Lanier’s field engineers.
What they like about Ricoh Corporation/Lanier Worldwide:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Information about Ricoh Corporation/Lanier Worldwide
Company Rank: Not Available
Average length of employment : 11 years
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Ricoh Corporation/Lanier Worldwide:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Ricoh Corporation/Lanier Worldwide had these interests:
| Websites | |
|---|---|
| thestreet.com http://thestreet.com |
financial information |
| drudge report http://drudgereport.com |
conservation news website |
