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Qwest Communications Work Values
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Daily Duties at Qwest Communications:
• Rebuilt, moved and configured PVCs and logical ports in Lucent Ascend switches • Troubleshot network/customer problems such as down circuits, latency, unsuccessful pings, packet errors/discards, etc. • Documented customer reported issues and troubleshooting solutions in Remedy trouble ticketing system • Performed stress pattern tests to Telco’s repeaters/DSODPs, OCUs, Smartjacks and or NIUs and customer’s CSU/DSU as well as Qwest’s equipment • Monitored the Network via Naviscore • Confirmed customer router configurations for correct DLCI and traffic shaping settings while diagnosing frame-relay problems • Use network management system’s SNMP trap logs to pull information on logical and physical ports based on predefined thresholds for traps and alarms set on circuits • Ensured paging and escalations procedures were followed for all major and minor events • Provide Technical and customer support for Frame-relay customers, ATM, T1 and T3 customers • Troubleshot DNS and Internet connectivity issues • Troubleshot proxy server, firewall, and NAT (Network Address Translation) issues • Assisted customers with Frame-relay traffic shaping and Frame-relay router configurations for correct dlci and PVCs • Interface with customer LAN/WAN administrators to assist in setting up various LAN configurations for internet access & router configurations
What they like about Qwest Communications:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Qwest Communications
Company Rank: Not Available
Average length of employment : 0 years
Average salary of employees: $11,200,000
These are some of the questions we asked our climbers about their experiences with Qwest Communications:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
