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World Com Work Values

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Daily Duties at World Com:

• Functioned as assistant Team-Lead for a team of 7 engineers on the day shift • Provided network support and monitoring of UUNET high-speed customers (DS3 and OC3-OC48 customers) using Naviscore and Unix/IP monitoring tool (Rover) • Documented customer reported issues and troubleshooting solutions in Remedy trouble ticketing system • Performed diagnostics i.e., pings and loopback testing techniques to determine the cause of network/customer outages for DS3, OC3, OC12, and OC48 Customers on Cisco and Juniper high end routers • Troubleshot customers’ and UUNET’s backbone circuits, routing problems, latency, packet loss and outage issues • Assisted in customer migration and regrooming of customer circuit layouts • Work with various telco’s to isolate physical layer and circuitry faults for customer circuits • Configured and troubleshot BGP routing configurations and access-lists, prefix-lists, etc • Troubleshot customer’s satellite connection problems • Troubleshot DNS related issues • Performed loopback testing from Cisco routers to ATM Fore Switches to isolate outages for ATM customers • Troubleshot Sonet/DWDM circuit issue • Troubleshot VLANS for Gigabit Ethernet Customers on Cisco and Juniper Routers • As Tier 3 Senior Network Engineer performed as acting Team Lead in their absence • Provided third level technical and customer support and accepted escalation issues from other CNS engineers • Participated in the mentoring of new hires


What they like about World Com:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.



Information about World Com


Company Rank: Not Available

Average length of employment : 2 years

Average salary of employees: $11,200,000

These are some of the questions we asked our climbers about their experiences with World Com:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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