Ibm Work Values

Daily Duties at Ibm:

Identified and communicated strategic/tactical improvements to optimize business processes, software functionality and design specs; drove overall efficiencies for Global Web Services division across a cross-functional organization. Managed project budgets, tracked/ensured timeliness, quality and customer satisfaction. • Co-led selection/implementation of new systems and tools to support existing and re-engineered business processes, drive new software requirements, create User Acceptance Testing (UAT) validation scenarios, and lead tools development team in troubleshooting defects. • Identified and implemented best practices. Organized and led training sessions for Managers, Project Managers, Developers and Financial Analyst on software enhancements, business process and compliance requirements. Served as Lead for Annual Customer Satisfaction Survey. • Partnered with Program Manager of $7M Software Group unit on budget development/allocation, report preparation, monthly forecasts, and variance analyses, driving delivery of software projects through oversight of 30 Web development leads and 50+ IT projects. • Compiled and delivered monthly assessments of financial/operational controls to top management; executed testing to facilitate development and implementation of risk management programs. Led weekly call with cross-functional worldwide reps to communicate testing schedules, audit posture and direct worldwide process standardization. • Lead cross-functional project teams and work with Business Analysts/partners to determine and translate business requirements into technology solutions. • Architected/led creation – in partnership with tools development team – of a worldwide framework for managing projects, budgets, change requests and establishing key business metrics/measurements. • Raised customer satisfaction levels to 98% through optimization of key business processes and supporting tools that tracked technical deliverables. • Ensured maximum value of project budgets by defining common processes and architecting/building support tools to effectively and consistently manage time reporting, change requests, and project financials; enhancements were adopted by worldwide production teams. • Contributed to effective management of diverse business operations (including business controls, project and financial management, inventory tracking) through development of innovative applications. • Collaborated with management to advance business strategy by evaluating key business conditions.

What they like about Ibm:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Business Analyst, Program Manager, Project Manager, Financial Business Analyst, Business Process Optimization, Business Development, Domino, Lotus Notes Development, Lotus Notes System Administration, Web/HTTP Server Administration, FTP Server Administration, CCNA, MYSQL, Microsoft Office

Skills

P&L responsibilities, Presentation, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Ability to translate technical concepts into non-technical, understandable concepts, Business development of technology, Windows Server Administration, Client relationship management, Project management of IT projects, Working with channel partners and resellers, Business process mapping, engineering, optimization, Strong technical and process documentation skills, Continuous process improvement/Kaizen

These are some of the questions we asked our climbers about their experiences with Ibm: