Mci /Verizon Work Values

Daily Duties at Mci /Verizon:

Promoted to consolidate, streamline and improve services of the regional operations center responsible for the delivery of transport switched services for customers in a ten state region. Budget of $5.4M. Leadership responsibility for 200+ employees. • Managed integration of operations support for three companies post-acquisition (MCI, MCI Metro, MFS) • Improved revenue attainment and customer satisfaction by reducing service delivery intervals from 10 days to 2.5 days • Developed best case practice for accepting T1/DS3 services from suppliers and partnered with peers to replicate nationally • Implemented process to improve quality of work orders, improving productivity of technicians by more than 25% Other roles in sales, finance, planning, operations, quality.

What they like about Mci /Verizon:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

CRM, Loyalty, Field operations, Analytics, Installation and Repair, high performance team, account management, Product Management, Marketing, Client presentations, Vision, Mission, Strategy, Cross functional team management

Skills

Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Quantitative and analytical experience, Proactive problem solving, Excellent public speaker, High impact partnerships, Change leadership, High tech environments, Hire, retain, mentor, Services, customer support, supply chain, logistics, Tangible strategies and plans in fast changing, ambiguous environment, CRM software, Software as a service

These are some of the questions we asked our climbers about their experiences with Mci /Verizon: