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Tellabs Work Values
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Daily Duties at Tellabs:
Promoted to lead post sale B2B customer support services organization, providing $90M in large sale project managed product support services revenue with an organization of ~750 employees (engineers, technicians, project managers, program management staff). • Exceeded revenue plan by 18%, exceeded gross margin target by 11% by implementing new outsourcing strategy • M&A experience: lead integration of an acquired company • Implemented several new IT tools in a SAP environment, supporting concept definition, development, validation and deployment • Achieved best customer feedback (“A”) in organization’s history, recognized company-wide through Tellabs Presidents Award • Lead large scale talent upgrade by partnering with learning & development team to facilitate PMP certification for employees
What they like about Tellabs:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
CRM, Loyalty, Field operations, Analytics, Installation and Repair, high performance team, account management, Product Management, Marketing, Client presentations, Vision, Mission, Strategy, Cross functional team management
Skills
Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Quantitative and analytical experience, Proactive problem solving, Excellent public speaker, High impact partnerships, Change leadership, High tech environments, Hire, retain, mentor, Services, customer support, supply chain, logistics, Tangible strategies and plans in fast changing, ambiguous environment, CRM software, Software as a service
Information about Tellabs
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $170,000
These are some of the questions we asked our climbers about their experiences with Tellabs:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Tellabs had these interests:
| Magazines | |
|---|---|
Harvard Business Review |
Thought leadership magazine |
| Strategy & Business |
Thought leadership |
| Economist |
world news and thought leadership |
| Websites | |
| Customer contact Council http://www.customercontactcouncil.com |
best practices |
