Hewlett Packard Work Values

Daily Duties at Hewlett Packard:

IT Manager, Revenue Systems Global Support (1999-2003) Directed geographically-dispersed team of application support engineers who provided systems monitoring, tier 1/2/3 application support, code release, escalations, service requests, and staffing including all travel, training and performance reviews. Administered multi-million dollar budget. Managed Y2K contingency planning. • Achieved 100% data quality and reduced costs by developing metrics, tracking tools, and dashboards for continuous process improvement relating to GL close. • Delivered $2M in annual savings by restructuring workforce into lower-cost centers. • Directed successful systems and personnel transitions during Agilent spin-off. • Improved efficiency by instituting Service Request / Escalation process. • Established company’s Order to Cash Support and Order to Revenue Financial Close forums. • Improved database service request response times from three days to 30 minutes by creating new processes that also resolved large backlog of requests. Program later adopted at enterprise level. • Met all goals and objectives even during period of overall deteriorating business environment.

What they like about Hewlett Packard:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

IT Management, Project Management, Program Management, SDLC, Software Development, Support Services

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Program Management, Team Building, Database Administration, Systems Administration, Technical Services Management, Software Development Management, Business Continuity , Disaster Recovery, Change Management, Staff Development, Budget Control, Resource Planning, Systems Architecture, Testing

These are some of the questions we asked our climbers about their experiences with Hewlett Packard: