Hewlett Packard Work Values

Daily Duties at Hewlett Packard:

IT Manager, Revenue Systems Global Support (1999-2003) Directed geographically-dispersed team of application support engineers who provided systems monitoring, tier 1/2/3 application support, code release, escalations, service requests, and staffing including all travel, training and performance reviews. Administered multi-million dollar budget. Managed Y2K contingency planning. • Achieved 100% data quality and reduced costs by developing metrics, tracking tools, and dashboards for continuous process improvement relating to GL close. • Delivered $2M in annual savings by restructuring workforce into lower-cost centers. • Directed successful systems and personnel transitions during Agilent spin-off. • Improved efficiency by instituting Service Request / Escalation process. • Established company’s Order to Cash Support and Order to Revenue Financial Close forums. • Improved database service request response times from three days to 30 minutes by creating new processes that also resolved large backlog of requests. Program later adopted at enterprise level. • Met all goals and objectives even during period of overall deteriorating business environment.

What they like about Hewlett Packard:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

IT Management, Project Management, Program Management, SDLC, Software Development, Support Services

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Program Management, Team Building, Database Administration, Systems Administration, Technical Services Management, Software Development Management, Business Continuity , Disaster Recovery, Change Management, Staff Development, Budget Control, Resource Planning, Systems Architecture, Testing

These are some of the questions we asked our climbers about their experiences with Hewlett Packard: