Innovative Interfaces Work Values

Daily Duties at Innovative Interfaces:

Supported a wide variety of libraries and educational institutions on the Millennium ILS through phone and email help desk services. Updated and created new internal support documentation for III products. Collaborated with staff through weekly meetings and participated on new product and service task forces. Focused on the support of consortia customers as part of the Consortia Services team in the Customer Services Department.

What they like about Innovative Interfaces:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Librarian, Millennium ILS, Millennium, Unix, Reference, MLS, ILS, Windows, Systems Librarian, HTML, Supervisor, Help Desk, Troubleshooting, PC repair, A+, ALA, Connecticut, New York, Rhode Island, Relocation, Travel, Collection Development, Massachusetts, Masters, IT, Management, Information, Customer Service, Circulation, Library

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Reference skills, Troubleshooting, PC repair, Customer service skills, Collection development, Database retrieval skills, Millennium ILS

These are some of the questions we asked our climbers about their experiences with Innovative Interfaces: