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Cbeyond Work Values
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Daily Duties at Cbeyond:
Serve as Region Field Technician; managed analysis/resolutions of customer (escalated/presidential) network concerns (MPLS/SIP/WAN/Voip/Cisco 2420/2431 routers). Manage and maintain NOC, Vendor and Customer tickets to ensure efficient customer support is provided on a 24x7 basis (updates/closures). Designed cost effective methods to service customer’s internal/external communications and collaboration needs. Manage and Train Regions (Certified Technicians); trouble-shooting customer’s (MPLS/SIP/WAN/VoIP) concerns as well Cbeyond Regional Office internal communications interface needs (Cisco/Nortel). Coordinate customer’s site facilitation requirements (Vendor Meets-LEC/IXC/Certified Vendors/CAD drawings/Installations/Terminations-NID/MDF/IDF/XCON/extensions DS0-DS3/repair/maintenace). Provided Technical Support to Mobile Network Operations Group (CDMA/UDP/IMCP)Implementation, installation, repair and maintenance. Customer Support of (Microsoft Exchange Server 03/Windows 00,03/Vista/eMAC OS 9, OS X).
What they like about Cbeyond:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Tags
Cisco-VOIP/MPLS/Config, Nortel/Avaya/Allworx/PBX/MAC, DS1,DS3,OC48,192/test-turn-up, Remdey/Trax/trouble tickets, CO-DACX/F1/F2/Dmarc/MDF/IDF/Extension, Adtran/Paradyne/Cisco Switches/Routers 2520/2531/7200/3600, Istallation, Test-turn-up, DS0-192, Remedy/Trax Apps, Vendor management, Dmarc xconn, Cisco/Nortel/Avaya/PBX/Router
Information about Cbeyond
Company Rank: 5.0 out of 5
Average length of employment : 4 years
Average salary of employees: $72,000
These are some of the questions we asked our climbers about their experiences with Cbeyond:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Cbeyond had these interests:
| Magazines | |
|---|---|
Telecommunications Weekly |
Telecommunications weekly updates |
