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Cbeyond Work Values
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Daily Duties at Cbeyond:
Serve as Region Field Technician; managed analysis/resolutions of customer (escalated/presidential) network concerns (MPLS/SIP/WAN/Voip/Cisco 2420/2431 routers). Manage and maintain NOC, Vendor and Customer tickets to ensure efficient customer support is provided on a 24x7 basis (updates/closures). Designed cost effective methods to service customer’s internal/external communications and collaboration needs. Manage and Train Regions (Certified Technicians); trouble-shooting customer’s (MPLS/SIP/WAN/VoIP) concerns as well Cbeyond Regional Office internal communications interface needs (Cisco/Nortel). Coordinate customer’s site facilitation requirements (Vendor Meets-LEC/IXC/Certified Vendors/CAD drawings/Installations/Terminations-NID/MDF/IDF/XCON/extensions DS0-DS3/repair/maintenace). Provided Technical Support to Mobile Network Operations Group (CDMA/UDP/IMCP)Implementation, installation, repair and maintenance. Customer Support of (Microsoft Exchange Server 03/Windows 00,03/Vista/eMAC OS 9, OS X).
What they like about Cbeyond:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Cisco-VOIP/MPLS/Config, Nortel/Avaya/Allworx/PBX/MAC, DS1,DS3,OC48,192/test-turn-up, Remdey/Trax/trouble tickets, CO-DACX/F1/F2/Dmarc/MDF/IDF/Extension, Adtran/Paradyne/Cisco Switches/Routers 2520/2531/7200/3600, Istallation, Test-turn-up, DS0-192, Remedy/Trax Apps, Vendor management, Dmarc xconn, Cisco/Nortel/Avaya/PBX/Router
Information about Cbeyond
Company Rank: 5.0 out of 5
Average length of employment : 4 years
Average salary of employees: $72,000
These are some of the questions we asked our climbers about their experiences with Cbeyond:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Cbeyond had these interests:
| Magazines | |
|---|---|
Telecommunications Weekly |
Telecommunications weekly updates |
