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Nicor Services Work Values
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Daily Duties at Nicor Services:
• Managed day-to-day dispatch operations for HVAC companies of Tradewinds, Dykstra and Hawthorn. • Hired, trained, supervised, and evaluated 13 FTEs across 24/7/365 operation, coaching employees and resolving conflicts. • Produced productivity reports, workload forecasting, and revenue generation reports for all field service personnel. • Analyzed data, reported on trends, and monitored workload, collaborating closely with Field Service Managers for three HVAC companies, Call Center agents, and Call Center Management. Key Contributions:  Led department in transition from five-day, M-F operation to 24/7/365 operation.  Hired and trained new dispatchers, reallocating resources to maintain daily workload.  Integrated two HVAC companies with Dispatch department, adding 75 additional technicians.
What they like about Nicor Services:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Operations Management, Business Analyst, Project Management, Program Management, Oracle Field Service, Business Requirements, •Customer Relationship Management (CRM), •Workforce Management, Workload Management, System Testing, Integration and Test Deployment
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Operations Management, Workload Management, Documentation and Reporting, Department Centralization
Information about Nicor Services
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Nicor Services:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Nicor Services had these interests:
| Books | |
|---|---|
Strengths Finder 2.0 |
strategies for applying strengths. |
