Electronic Data Systems For Saturn Corporation Work Values

Daily Duties at Electronic Data Systems For Saturn Corporation:

While working for Electronic Data Systems for Saturn Corporation, my responsibilities included: Supervision of 30 Customer Care Agents in charge of maintaining customer satisfaction. Monitored, directed, and corrected email correspondence between agents and clients. Interviewed and evaluated candidates for employment, coached existing team members to improve communication, delivery skills and managed personnel development. I also spent a couple of years managing up to 20 retail facilities, providing resources for strong retail and service-related customer care. Regulated and reviewed requests for vehicle warranty reimbursements for warranty repairs by independent dealers through monitoring expense reports, visiting facilities within my designated territory to build effective business relations. As a customer service representative, I handled 70 to 100 incoming calls per day, offered solutions, and redirected customers to ensure complete customer satisfaction. Made outbound promotional calls to potential customers.

What they like about Electronic Data Systems For Saturn Corporation:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Mangement, Customer Service, Marketing, Sales, Experienced, College-Educated, Presentation, Human Resources, Computer-skilled, Communication, Telecommunication, Word, Excel, Powerpoint, Research

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Sales, Communication, Presentation

These are some of the questions we asked our climbers about their experiences with Electronic Data Systems For Saturn Corporation: