Paymentech Work Values

Daily Duties at Paymentech :

Workforce management- Examined and monitored call volume of two multi-skilled sites, employed immediate resolutions achieving ideal service levels, optimized employee schedules, and mitigated coverage deficits. Quickly mastered core responsibilities, assuming supervisory reporting responsibilities within three months of hire date. Highlights: *Produced site performance reports for the Director. Detailed variations between actual and forecasted events; uncovered factors causing deviations from estimate, improving forecasts. *Compiled productivity reports, presented cost analysis of performance improvement strategies. *Developed daily status newsletters to operations; devised strategies, increasing productivity during high call volume. *Initiated new associate vacation process enhancing employee morale while sustaining service level agreements.

What they like about Paymentech :

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Project Management, Decision Science, Applied Behavioral Science, Employee Relations, Process Improvement, Risk Assessment

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Software Implementation, Requirements Analysis & Specification, Risk Management, Process Improvement, Project Management

These are some of the questions we asked our climbers about their experiences with Paymentech :