Foot Locker Inc Work Values

Daily Duties at Foot Locker Inc:

Built highly motivated team that executed company’s plan by teaching Managers and associates how to drive sales delivering $15M in annual sales. Ensured the customer is the focal point of all activities in the stores. Understood the components that impact sales and profits and ensures their execution for 18 stores. Managed - 100 associates in 3 states. Sales Team Management Generated outstanding sales environment by executing Customer Service initiatives and set the example for exceptional service and satisfaction. • Inspired store Management: 18 stores ranked in top 5 of 32 Districts in 2009. Exceeded second half sales by 25% with strong Back to School and Holiday goals. • Increased extra sales potential by 20%. Trained team how to take control of the sale, determine customer needs and maximize the sale through product knowledge clinics. • Elevated store’s guest-satisfaction index by 10% within 2 years; ensured the swift resolution of customer issues to preserve customer loyalty and repeat business. Operations Management Identify opportunities for improvement in standards, including sales performance, operations follow-through, inventory control and visual merchandising. • Reduced shrink by 64% in 2009. Recruited and managed stores to proactively prevent inventory losses by implementing weekly test check program. • Met goal to maintain payroll 3-6% under budget each year. Communicated budgets and needed changes to stores resulting in hours control and improving expenses. • Demonstrated proper execution of Visual Merchandising guidelines by creatively coordinating floor layout to maximize opportunities for greater sales. People Development/Interpersonal Skills Trained and managed store associates and achieved significant improvements in their productivity by maintaining a consistent training program throughout the District. • Developed one District Manager in Training and 2 Manager Trainers. Educated on how to analyze reports to identify ways to leverage opportunities to maximize district business. • Completed over 100 Full Day Visits with Managers ensuring training program was being executed weekly and created a strong bench with 20 assistant managers. • Continuously scouted, networked and interviewed the best candidate resulting in 18 exceptional store managers.

What they like about Foot Locker Inc:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Customer Service, Training, Inventory Control, Sales performance maximization, Visual Merchandising, Visual Merchandising, Recruiting

Skills

Microsoft Office , Software Implementation, Customer service, Inventory Control, Sales , Visual Merchandising, Store Operations

These are some of the questions we asked our climbers about their experiences with Foot Locker Inc: