Nationwide Insurance Company Work Values

Daily Duties at Nationwide Insurance Company:

Turnaround opportunity with personal lines liability auto and homeowner claims. Managed 100+ employees with over 9 direct reports.  Created and conducted a customer training program for managers to better understand and overcome their contact and service obstacles. After 11 months, improved customer satisfaction by 70%.  Negotiated with executive management and medical vendor to pay bills without reductions. I also negotiated product revisions with regional product department to adjust policy limit sold to customers which capped out occurrence exposure. These actions lowered average claim payment and avoided litigation costs. Over the course of 2 years the company saved an average of $2 million annually in loss cost and expense cost.  Established an operational objective regarding early resolution strategy on third party injury claims. Within 13 months, the operation was ranked top in the company to settle over 60% of third party injury claims within the same calendar month as reported. This was also a loss cost avoidance was a reduction of average amount paid per claim by 25% or $1.8 million over the same time period.

What they like about Nationwide Insurance Company:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

vision, strategy, talent, operations, budget, expenses, performance, leader, innovation, compliance, re-engineering, analysis, staffing, executive, claims, practices, systems

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Quantative Analysis, Presentation Skills, Motivate/Engage Others, Create Mgmt Vision, Design Operation Strategy, Talent Management, Financial Trend Analysis

These are some of the questions we asked our climbers about their experiences with Nationwide Insurance Company: