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Dhl Express Work Values
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Daily Duties at Dhl Express:
Develop and direct overall order and service-related activities for DHL's customer service function. Develop and implement policies for the resolution of customer account inquiries while providing a variety of customer service sales and support functions for customers. Analyzes and makes recommendations based on call volume trends and other factors for forecasting future customer service needs including staffing and call capacity.
What they like about Dhl Express:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Leadership, Employee Development, Customer Satisfaction, ETalk, Facilitator , eWFM, Call Center Metrics
Information about Dhl Express
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $67,500
These are some of the questions we asked our climbers about their experiences with Dhl Express:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
