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Capital Blue Cross Work Values

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Daily Duties at Capital Blue Cross:

Deliver exceptional customer service to Federal government employees. Quickly respond to customer inquiries both telephonically and in writing. Maintain high level of knowledge of the federal government benefit products. Document all customer contact in a complete and timely manner. Respond to all audits in a complete manner and apply corrective actions quickly. Received annual customer service excellece awards based on performance against federal government standard for each consecutive year served in this position.


What they like about Capital Blue Cross:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.



Information about Capital Blue Cross


Company Rank: Not Available

Average length of employment : 5 years

Average salary of employees: $50,000

These are some of the questions we asked our climbers about their experiences with Capital Blue Cross:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Capital Blue Cross had these interests:

Websites
Facebook

http://www.facebook.com

personal social networking site
Linked In

http://www.linkedin.com

professional social networking site
Internet

http://www.yahoo.com

Internet research and email. Also use other search engines such as Google and Bing.


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