Sun Microsystems Work Values

Daily Duties at Sun Microsystems:

Lead developer and consultant for SunPS EMEA Data Center Design and Engineering Group in the area of Systems, Applications and Network Management expert. Tasks included: • evaluation and reporting of many tools for systems, application and network monitoring/management, Service Level Agreement (SLA) monitoring/management and tool integration. • Development of solution driven creation and maintenance of monitoring products for Sun Hardware, Sun Cluster and SunOne Servers. This included the Sun Knowledge Modules (KMs) for BMC Patrol. • Architecting solutions for Data Center Solutions developed within Sun. • Creating documentation and educational material for solutions developed by our group • Training other groups within Sun on the developed solutions • Training new group members on the use of BMC Patrol and PSL (BMC Patrol’s scripting language) • Investigating and correcting program errors, both in house and on-site • Installation and configuration of monitoring tools and solutions • Liason for other groups within Sun to use equipment, software, etc. • Direct and assist other team members in their development • Rewrite all Sun Hardware KMs into a single KM. • Sun PS EMEA contact for BMC-Sun relations, including contract negotiation. • Write and give demonstrations on good systems, application and network monitoring /management techniques Service Level Agreement Solution group member. Tasks included; • Assisting in the development of a single methodology to create, monitor, manage and improve SLAs • Proficiency with Sun Sigma (a form of Six Sigma) • Proficiency with ITIL practices/procedures • Creating all educational material for the methodology • Implementation of the pilot project to test methodology and provide feedback to the group for improvement of the solution. • Implementation of all monitoring tools necessary to ensure monitoring of the SLAs for the pilot • Creation of the output displays (to customer satisfaction) for the pilot Pilot Project of Service Level Agreement Methodology. Tasks included: • Interaction with client and customers of client to determine needs of Service Levels and Operational levels to achieve them. • Analysis of Data Center including its use, critical applications and critical equipment for each environment (development, test, operations) • Review of all existing IT department processes which would affect Service Levels/Operational Levels • Creation or revision of various processes including Problem/Incident Management, Change Management, Configuration Management, and Availability Management • Risk evaluation of Data Center regarding management processes • Negotiation with customer on tool selection for management processes • Supervision and assistance of implementation of tools to perform new tasks related to various management processes • Writing of Operational Level and Service Level Agreements Customer/Solution Engagement Methodology group member Tasks included: • Proficiency with Sun Sigma • Explain clearly and precisely what is needed to implement a solution • Interactions with various groups to ensure all levels of customer relations are communicated to groups who will be engaging the customer, architecting a solution, implementing a solution and/or managing a solution.

What they like about Sun Microsystems:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

ITIL, Processes, Configuration Management, Systems Management, Solution Architect, BMC Performance Manager, Data Analysis, Team Lead, Software Configuration Management, International, Plano, ITSM, Application Management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership , ITIL, Process Analysis and development, Data Analysis, Software Configuration Management, Configuration Management, Team Building/Leadership, SLA/OLA analysis and development, User Training, Business-Technical Translation, Six Sigma-Green belt, Regulatory Compliance, Solution Architecture, Quality Assurance, Risk Mitigation, Software Design/Development

These are some of the questions we asked our climbers about their experiences with Sun Microsystems: