Verizon Work Values

Daily Duties at Verizon:

Assist inbound callers with customer service concerns. Supported peers with irate callers or problems, which required a higher level of attention

What they like about Verizon:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

call routing , call center, Workforce management , project management , business analysis, vendor management, telecommunications, Access, Pivot tables

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , • COPC Registered Coordinator, • Large Team Force Management, • Effective Supervision One on One , • EMPSx Intraday and In-Charge, • Project Management Essentials, • Diversity 2K Interpersonal Communications, Emotional Intelligence, • Managing Multiple Projects and Deadlines, • Valuing Personal Differences, • Choosing to LEAD

These are some of the questions we asked our climbers about their experiences with Verizon: