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Ibm Work Values
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Daily Duties at Ibm:
Leading Business Solutions and BPO organization ▪ Managed multi-million dollar conversion of 17 contact center environments for Fortune 10 automaker. ▪ Created tools used to assess contact center maturity for clients. Advised “C” level client executives. ▪ Developed and directed the technical aspects of a call center for the U.S. Air Force.
What they like about Ibm:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Call Center, Turnaround, Startup, Operations, Program Manager, Leadership, Six Sigma, Support, Technical Support, Billing
Skills
Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Contact Center Operations, Call Center Site Director, Project/Program Management, Process Improvement, Turnaround, Call Center Startup, Fun / Positive Work Environments, Leader Development - Call Center, Business Process Outsourcing - Contact Center, Support, Technical Support, Billing
Information about Ibm
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $125,000
These are some of the questions we asked our climbers about their experiences with Ibm:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Ibm had these interests:
| Magazines | |
|---|---|
Contact Center Magazing |
International Contact Center Trade Journal |
