Prc (Precision Response Corporation) Work Values

Daily Duties at Prc (Precision Response Corporation):

Outsourced Contact Center Services Provider ▪ Managed customer excellence metrics and programs for clients, improving attendance and retention rates by over 50%. Developed internal communications programs and employee satisfaction programs. ▪ Re-engineered processes and implemented intensive leadership training program that transformed a failing contact center into a profitable revenue generating center while maintaining a positive work environment. Increased revenue by 125% and created positive work environment where people loved to come to work. ▪ Negotiated with client executives – saved 2 failing contracts

What they like about Prc (Precision Response Corporation):

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Call Center, Turnaround, Startup, Operations, Program Manager, Leadership, Six Sigma, Support, Technical Support, Billing

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Contact Center Operations, Call Center Site Director, Project/Program Management, Process Improvement, Turnaround, Call Center Startup, Fun / Positive Work Environments, Leader Development - Call Center, Business Process Outsourcing - Contact Center, Support, Technical Support, Billing

These are some of the questions we asked our climbers about their experiences with Prc (Precision Response Corporation):