Prc (Precision Response Corporation) Work Values

Daily Duties at Prc (Precision Response Corporation):

Outsourced Contact Center Services Provider ▪ Managed customer excellence metrics and programs for clients, improving attendance and retention rates by over 50%. Developed internal communications programs and employee satisfaction programs. ▪ Re-engineered processes and implemented intensive leadership training program that transformed a failing contact center into a profitable revenue generating center while maintaining a positive work environment. Increased revenue by 125% and created positive work environment where people loved to come to work. ▪ Negotiated with client executives – saved 2 failing contracts

What they like about Prc (Precision Response Corporation):

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Call Center, Turnaround, Startup, Operations, Program Manager, Leadership, Six Sigma, Support, Technical Support, Billing

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Contact Center Operations, Call Center Site Director, Project/Program Management, Process Improvement, Turnaround, Call Center Startup, Fun / Positive Work Environments, Leader Development - Call Center, Business Process Outsourcing - Contact Center, Support, Technical Support, Billing

These are some of the questions we asked our climbers about their experiences with Prc (Precision Response Corporation):