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T Mobile Work Values
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Daily Duties at T Mobile:
▪ Direct operations for Number One rated technical support center in T-Mobile leading over 700 technical support representatives and 104 leaders and managing $56MM budget. ▪ Maintain turnover and absentee rates below 3%, ranking as one of 15 Best Places to Work in Colorado. ▪ Led successful change from a Customer Care Center to a Technical Support Center.
What they like about T Mobile:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Call Center, Turnaround, Startup, Operations, Program Manager, Leadership, Six Sigma, Support, Technical Support, Billing
Skills
Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Contact Center Operations, Call Center Site Director, Project/Program Management, Process Improvement, Turnaround, Call Center Startup, Fun / Positive Work Environments, Leader Development - Call Center, Business Process Outsourcing - Contact Center, Support, Technical Support, Billing
Information about T Mobile
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $125,000
These are some of the questions we asked our climbers about their experiences with T Mobile:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at T Mobile had these interests:
| Magazines | |
|---|---|
Contact Center Magazing |
International Contact Center Trade Journal |
