Microsoft Gulf Work Values

Daily Duties at Microsoft Gulf:

• Enhanced and streamlined call center and data entry activities, replacing or integrating with legacy applications, and CTI integration • Performed the role of sr. member of a team implementing an existing Siebel sales force automation application and a new set of call centre functionality that would exist in the same repository. • Responsible for working with business analysts and other developers to implement and maintain Siebel CRM solutions • Responsibilities included working with Business Analysts to refine requirements with the aim to keep the implementation as close to vanilla Siebel as possible. Required the use of a deep understanding of standard Siebel functionality to help mould the clients business processes to fit it • Experience using all Standard Modules in the Siebel Call Center application, and eService deployment experience. • Can assist with automated data loads and initial setup

What they like about Microsoft Gulf:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

siebel , CRM, BA, DATAWAREHOUSING, CLARITY, Oracle Financials

Skills

Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification

These are some of the questions we asked our climbers about their experiences with Microsoft Gulf: