Agilent Technologies Work Values

Daily Duties at Agilent Technologies:

Managed customer orders and inquiries in Western U.S. and all international entities from entry to post-shipment issues. Member of two Hewlett-Packard/Agilent Technologies projects when the companies split.

What they like about Agilent Technologies:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

call center, customer inquiries, improving, retention, cost reduction

Skills

Relationship building, Customer retention, Exceed expectations, Embrace change, See processes from the customer’s perspective, Think outside the box, Problem solving, Technical and non-technical customer support, Cross-functional successes, Product/program knowledge, Distance and person-to-person support, Training of customers and co-workers, Active listening

These are some of the questions we asked our climbers about their experiences with Agilent Technologies: