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Convergys Corporation Work Values
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Daily Duties at Convergys Corporation:
Led, motivated and challenged Team Supervisors directing 140 associates in a 24/7 call center.
- Introduced and implemented weekly scorecards process that increased quality and lowered average handle time center wide. This process was immediately deployed in all North American call centers.
- Tailored coaching and feedback to specific root causes. Lowered center attrition rate.
- Significantly improved service times through coaching, tracking and accountability.
What they like about Convergys Corporation:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
business development, account manager, sales professional, technical sales, road warrior, plumbing sales, concrete admixture sales, epoxy sales, urethane sales, decorative concrete, concrete sales, specialty flooring sales, concrete overlay sales, ready mix concrete sales, pipe sales, valve sales, underground utilities sales, AIA accredited trainer, key account closer, geotextile sales
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , AIA Certified Presenter
Information about Convergys Corporation
Company Rank: 2.0 out of 5
Average length of employment : 4 years
Average salary of employees: $70,000
These are some of the questions we asked our climbers about their experiences with Convergys Corporation:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
|
| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 2.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 1.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 1.0 | |
| I feel employees are fairly compensated. | 1.0 |
Climbers who worked at Convergys Corporation had these interests:
| Books | |
|---|---|
Superfreakonomics |
Four years in the making, SuperFreakonomics asks not only the tough questions, but the unexpected ones: What’s more dangerous, driving drunk or walking drunk? Why is chemotherapy prescribed so often if it’s so ineffective? Can a sex change boost your |
| Magazines | |
| Concrete Decor |
Concrete Decor Magazine, the Journal of Decorative Concrete, offers news and information about decorative concrete - concrete countertops, polished concrete, acid stains, colored concrete, decorative concrete training, decorative concrete products, conc |
