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Safe Credit Union Work Values
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Daily Duties at Safe Credit Union:
Managed group of 7 call center representatives to increase productivity and optimize interactions with clients.Responsible for guiding sales and coaching reps on sales techniques. Directed call center team to provide superior member services. Assisted members by providing accurate and detailed account information and correcting issues as necessary. Set schedules for reps on a weekly basis. Met with business partners to cross train a staff with limited experience in a call center environment, particularly in a CU or Bank. Monitored abandonment rate and schedule adherence of the team
What they like about Safe Credit Union:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
call center manager, coach, motivator, call center operations, strong comunicator, symposium, call center suites
Skills
Information about Safe Credit Union
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Safe Credit Union:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
